Player Wellbeing

Play Smart with berpkr Responsible Gaming

At berpkr, we believe the best gaming experience is one that stays enjoyable — always. Whether you're catching a PSL match on cricket betting or spinning slots from Karachi, our responsible gaming framework is built to keep you in control. Gambling should be entertainment, not a source of stress or financial hardship.

21+ Players Only
Licensed Platform
Support: 9 AM – 2 AM PKT
Self-Exclusion Available
21+

Strictly for adults aged 21 and above. Age verification is mandatory at berpkr.

Deposit Limits
Session Controls
Self-Exclusion

Gaming at berpkr — On Your Terms

berpkr is Pakistan's premium online casino and sports betting platform. While we work hard to deliver an exceptional gaming experience — from PSL cricket betting and live dealer tables to slots, Plinko, and Keno — we are equally committed to ensuring that every player can enjoy those games safely and responsibly. Our responsible gaming program is not a box-ticking exercise; it is a core part of how berpkr operates.

We understand that for most players in Lahore, Karachi, Islamabad, and Faisalabad, online gaming is a source of entertainment and excitement. But we also recognise that gambling carries genuine financial risk, and that for a small number of players it can develop into a problem. That is why berpkr provides a full suite of responsible gaming tools — deposit limits, session timers, cooling-off periods, and self-exclusion — to help you stay in control at every stage of your gaming journey.

This page explains the tools available to you, how to recognise if gaming is becoming a problem, and how to get help — whether through berpkr's own support team or through independent resources. Responsible gaming is a shared responsibility, and berpkr takes its role in that seriously.

How berpkr Protects Players

From age verification on sign-up to voluntary self-exclusion, these are the core responsible gaming principles that shape how berpkr operates every day.

Strict 21+ Age Policy

No player under the age of 21 is permitted to register or use berpkr. Age verification via CNIC is a mandatory part of the KYC process. Any account found to belong to a minor is immediately closed and all funds returned.

Deposit & Loss Limits

Set daily, weekly, or monthly PKR deposit and loss limits directly from your berpkr account settings. Once a limit is reached, further play is paused for that period. Limit reductions take effect immediately; increases require a 7-day cooling-off period.

Session Time Controls

Set a maximum session duration for your berpkr play. When your chosen time is up, you will receive a reminder and the option to end your session. berpkr also displays a real-time session clock so you always know how long you have been playing.

Cooling-Off & Time-Out

Need a short break? Activate a cooling-off period of 24 hours, 7 days, or 30 days. During a time-out your account is temporarily suspended — you cannot log in, deposit, or place bets. The time-out cannot be cancelled early.

Self-Exclusion Programme

For players who need a longer break, berpkr offers self-exclusion for 6 months, 1 year, or permanent exclusion. During the exclusion period, berpkr will also suppress all marketing communications to your registered contact details.

Reality Check Alerts

berpkr's reality check feature sends you a periodic on-screen alert showing your net session result and time played. These prompts are designed to help you stay aware of your gaming activity and make conscious decisions about whether to continue.

How to Self-Exclude at berpkr

Self-exclusion is the most powerful responsible gaming tool available on the berpkr platform. If you feel that your gambling has stopped being enjoyable, or that it is causing you financial or personal harm, we strongly encourage you to use it without hesitation.

Activating self-exclusion at berpkr is straightforward and takes effect within one hour of your request. You can initiate it yourself through account settings, or contact our support team for immediate assistance.

During self-exclusion, your berpkr account is locked, all pending withdrawals are processed to your registered JazzCash, EasyPaisa, HBL, or UBL account, and all marketing from berpkr is suppressed immediately. Re-activation after a self-exclusion period requires a mandatory cooling-off review.

Steps to Activate Self-Exclusion
1
Log In to Your berpkr Account

Go to berpkr Login and sign in using your registered mobile number and password. If you are having trouble logging in, contact our support team directly at [email protected].

2
Open Account Settings

Navigate to your account settings panel. Select "Responsible Gaming" from the menu options. This section contains all limit controls, cooling-off settings, and self-exclusion options.

3
Select Self-Exclusion Period

Choose your preferred exclusion duration: 6 months, 1 year, or permanent. We recommend selecting the longest period that feels right for your situation. There is no penalty for choosing permanent exclusion.

4
Confirm Your Request

Review and confirm your self-exclusion request. Your account will be locked within one hour. A confirmation will be sent to your registered contact details. Pending withdrawals will be processed automatically.

5
Need Immediate Help?

If you need your account locked immediately without waiting, contact berpkr Live Chat (9:00 AM – 2:00 AM PKT) or email [email protected] and our team will action it right away.

Available Limits at a Glance

All limits can be set from your berpkr account settings. Reductions are instant; increases carry a mandatory review delay to protect you.

Control Type Options Available Takes Effect Can Be Increased?
Daily Deposit Limit Any PKR amount you choose Immediately After 7-day review
Weekly Deposit Limit Any PKR amount you choose Immediately After 7-day review
Monthly Deposit Limit Any PKR amount you choose Immediately After 7-day review
Session Time Limit 30 min / 1 hr / 2 hr / Custom Next session Anytime
Cooling-Off Period 24 hours / 7 days / 30 days Immediately No — must complete
Self-Exclusion 6 months / 1 year / Permanent Within 1 hour Review required
Reality Check Alert Every 15 / 30 / 60 minutes Immediately Anytime

Important: All limit reductions at berpkr take effect immediately and cannot be reversed until the full review period has elapsed. This delay is intentional — it gives you time to reflect before increasing your exposure again. If you are struggling to stick to your limits, please consider activating a cooling-off period or contacting our support team.

When Gaming Stops Being Fun

Problem gambling can develop gradually. Recognising the early signs is the first step toward getting back in control. If any of the following sound familiar, berpkr encourages you to reach out.

01
Chasing Losses

Continuing to play after significant losses with the goal of "winning it back" is one of the most common signs of problem gambling.

02
Gambling with Bill Money

Using money set aside for rent, groceries, utility bills, or family expenses to fund gaming sessions is a serious warning sign.

03
Inability to Stop

Feeling unable to walk away from a game or betting session even when you intended to stop — or when you know you should stop.

04
Hiding Your Gambling

Lying to family members about how much time or money you are spending on online gaming, or feeling shame about your gaming habits.

05
Borrowing to Gamble

Taking loans, using credit, or borrowing money from friends and family specifically to fund gambling activity on any platform.

06
Neglecting Responsibilities

Missing work, neglecting family duties, or withdrawing from social activities because of the time spent on gambling.

07
Anxiety & Mood Swings

Experiencing significant anxiety, irritability, or depression connected to gambling outcomes — either after losses or even during winning streaks.

08
Gambling to Escape

Using online gaming as a primary way to escape personal problems, stress, or difficult emotions rather than as a source of entertainment.

If you recognise any of these signs in yourself or someone you know, please do not wait. Contact berpkr support at [email protected] or use the Live Chat available from 9:00 AM to 2:00 AM PKT. Our team can help you activate responsible gaming tools, process a self-exclusion, or direct you to independent support organisations. You are not alone, and help is available.

Quick Responsible Gaming Checklist

Run through this quick checklist before each session on berpkr. A "yes" answer to any of these questions is a prompt to pause and reflect — not a reason for guilt, but an opportunity to make a conscious decision about your play.

Responsible gaming is not about never playing — it is about playing with awareness, within your means, and on your own terms. berpkr's tools are here whenever you need them.

Am I playing with money I cannot afford to lose — money set aside for rent, bills, or family expenses?

Am I trying to win back money I lost in a previous session rather than playing for entertainment?

Have I been playing for longer than I originally intended today?

Am I hiding my gaming activity or the amount I have spent from family or friends?

Do I feel anxious, irritable, or restless when I am not able to access berpkr?

Have I borrowed money or considered borrowing money to fund gaming?

Am I neglecting work, studies, or family responsibilities because of time spent gaming?

Is gaming my primary way of coping with stress, loneliness, or personal difficulties?

Your berpkr Responsible Gaming Toolkit

Every tool described below is available free of charge to all registered berpkr players. No fees, no penalties — just control.

PKR Deposit Limits
Instant Effect

Set a maximum PKR amount you are allowed to deposit over a daily, weekly, or monthly period. Once your limit is reached, berpkr will not process further deposits until the period resets. You can lower your limit at any time with immediate effect — ideal if you feel you have been depositing too freely. Requests to increase a deposit limit are subject to a mandatory 7-day waiting period, giving you time to reconsider.

Loss Limits
Instant Effect

In addition to deposit limits, berpkr allows you to set a maximum net loss threshold per day, week, or month. When your cumulative losses reach the limit you have set, your account will pause further play for the remainder of that period. Loss limits are particularly useful for players who deposit responsibly but find sessions running away from them once they begin playing cricket betting, slots, or live casino games.

Session Time Limits
Next Session

Choose how long a single berpkr gaming session should last before you are prompted to take a break. Options include 30 minutes, 1 hour, 2 hours, or a custom duration. When your session time is up, a clear notification will be displayed and your session will be paused. You can choose to extend a session if you wish, but the prompt is designed to make that a conscious, deliberate choice rather than something that happens by default.

Reality Check Notifications
Always On

berpkr's reality check system sends you a pop-up notification at regular intervals — every 15, 30, or 60 minutes — showing exactly how long you have been playing and your net result for the session. These prompts are displayed even during live dealer sessions and cricket betting. The goal is to keep you informed so that decisions about continuing to play are made with full awareness of your current session's status.

Cooling-Off Period
Cannot Be Cancelled

A cooling-off period temporarily suspends your berpkr account for 24 hours, 7 days, or 30 days. During this time you cannot log in, deposit, or place any bets. Unlike a deposit limit, a cooling-off period cannot be cancelled or shortened once activated — it must run its full course. This makes it a strong tool for breaking a pattern of excessive play while keeping the door open for a return after a genuine break.

Self-Exclusion
Strongest Protection

For players who need a serious, extended break, self-exclusion closes your berpkr account for 6 months, 1 year, or permanently. During self-exclusion, berpkr will process all pending withdrawals, lock the account, and remove your details from all marketing communications. Re-activating an account after a self-exclusion period requires a mandatory review process — there is no instant reversal. If you are considering self-exclusion, please do not hesitate; contact our support team immediately.

Set Your Limits Before Your Next Session

Responsible gaming starts with a single decision. Log in to your berpkr account right now and configure your deposit limits, session timers, and reality check alerts before your next cricket bet or slot spin. It takes less than two minutes and makes all the difference.

Support Resources for Pakistani Players

If you or someone you know needs support beyond what berpkr can provide, independent help is available. Reaching out is a sign of strength, not weakness.

berpkr Support Team

Our responsible gaming support team is available via Live Chat from 9:00 AM to 2:00 AM PKT, seven days a week. For non-urgent matters, email us at [email protected] and we will respond within 12 hours. We can help activate any account control immediately.

Gamblers Anonymous

Gamblers Anonymous is an international fellowship of men and women who share their experience, strength, and hope with each other to recover from a gambling problem. Their resources are available in multiple languages and their 12-step programme has helped thousands of people worldwide reclaim their lives from problem gambling.

Mental Health Support

Problem gambling is often linked to broader mental health challenges. If you are in Pakistan and experiencing anxiety, depression, or emotional distress related to gambling, reaching out to a qualified mental health professional is an important and courageous step. Your wellbeing matters more than any game.

berpkr operates under an international gaming licence that requires us to maintain responsible gaming standards consistent with leading global operators. Our policies are reviewed regularly to ensure they meet or exceed the requirements of our licensing authority's responsible gaming guidelines. We encourage all players to familiarise themselves with those guidelines as an additional resource.

Enjoy berpkr — At Your Own Pace

berpkr is here for the long game. We want you to enjoy cricket betting, slots, Plinko, Keno, and live casino for years to come — safely, sustainably, and always on your terms. Set your limits, know your budget, and play smart.

berpkr is strictly for players aged 21 and above. Gambling involves financial risk. Please play responsibly.